Returns & Refunds
RETURNS & REFUNDS
You may request a return within 30 days of delivery.
To be eligible for a return, the item must be unworn, unwashed, unused, undamaged, and returned with its original tags and packaging.
The following items are not eligible for return:
• Final sale items
• Clearance items
• Gift cards
• Personalized products
• Used, washed, altered, or damaged items
To request a return, email support@fadedtempo.com with your order number, the item you wish to return, and the reason for the return.
Please wait for return instructions before sending anything back.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrectly shipped.
Original shipping charges are non-refundable.
After we receive and inspect your return, approved refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at support@fadedtempo.com and include clear photos.